Booking terms

Your stay

Booking Terms: No deposit required. A 50% deposit is required on Group bookings, of bookings over five rooms reservation. Total to be paid at the time of booking. This payment is non-refundable and non-transferable. All payments taken are non-refundable.

Payment Methods: Online bookings: We accept Visa or MasterCard payments to secure your booking with us. Payment will be automatically charged to your account within one working day. 

Telephone bookings: We accept Visa, MasterCard 
Credit and debit cards will normally be authorised and charged to your account within two working days. We do not charge an additional credit card fee.

Confirmation: Once your booking is confirmed we will send you, either electronically or by post, a confirmation showing the price of your holiday and any other associated charges. Please check the details on your confirmation carefully. If any of the details are incorrect you must inform our Reservations Team as soon as possible. Please ensure you present your confirmation to the resort upon arrival.

Final Balance : Your final balance will be taken at either check in or check out.

Travel Insurance: We would advise that you take out your own travel insurance. For further information on obtaining travel insurance.